Shipping Info

Shipping Policy

 

PLEASE NOTE: DUE TO COVID-19 PLEASE ALLOW UP TO 10 BUSINESS DAYS FOR SHIPPING DELAYS IN THE UNITED STATES. INTERNATIONAL ORDERS MAY EXPERIENCE UP TO 15-45 BUSINESS DAYS FOR SHIPPING DELAYS. WE ARE NOT RESPONSIBLE, NOR DO WE CONTROL SHIPPING DELAYS WITH USPS, FEDEX, OR UPS. PLEASE CONTACT YOUR CARRIER FOR ANY QUESTIONS REGARDING SHIPPING DELAYS

 

We Ship To:

US, Canada, Mexico, and Australia.

 

Order Processing Time:

Once an order is placed it starts to process the following business day. Our current processing time is 1-3 business days. All orders will receive a tracking number in 1-3 business days. Business days do not include Saturdays, Sundays, or U.S. holidays.

 

US Shipping Cost:

USPS First Class shipping 7-11 business days delivery: $6.99

USPS Priority shipping 5-8 business days delivery (insured up to $100): $11.99 (RECOMMENDED)

FREE US SHIPPING OVER $150

Shipping cost are non-refundable once paid out to the shipping provider

 

International Shipping:

International shipping has a set flat rate depending on location. Transit time is 5-30 business days.

INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR PAYING CUSTOM DUTIES. IF YOU FAIL TO PAY THE DUTIES AND THE PACKAGE IS RETURNED BACK TO ALICIA BOUTIQUE YOU WILL BE REFUNDED FOR YOUR MERCHANDISE MINUS SHIPPING COST. SHIPPING COST ARE NON-REFUNDABLE.

 

Free Shipping Promotion: 

Orders must equal or exceed the amount shown after all discounts and coupons have been applied to qualify for the promotion.

 

USPS Insurance Policy:

By choosing insured shipping you are agreeing to these terms. When choosing your shipping service we highly recommend Priority shipping. Priority shipping packages are insured up to $100 with the USPS. In the event of a package lost or damaged due to the mishandling of the USPS the customer is responsible for filling out a claim directly on the USPS website.

FILE A USPS CLAIM:

https://www.usps.com/help/claims.htm

 

Missing Packages: 

Alicia Boutique is not responsible for lost/stolen packages. Once a package has left our facility, we do not have control over where it is located or access to your mail carriers system. PLEASE CONTACT THE USPS TO INVESTIGATE ANY MISSING MAIL. 

USPS INVESTIGATION HELP REQUEST FORM:

https://www.usps.com/help/missing-mail.htm

USPS CONTACT:

https://www.usps.com/help/contact-us.htm

 

 

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